Privacy Policy

Privacy Policy

Introduction

Welcome to https://best-chiropractor-lower-back-pain-frisco.reporteev.com (hereinafter referred to as “Best Chiropractor For Lower Back Pain In Frisco,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, disclosure, and management of information you provide to us through our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://best-chiropractor-lower-back-pain-frisco.reporteev.com.
  2. Any mobile or desktop applications developed by us and made available for download.
  3. Services offered through our platform, such as appointment scheduling, content subscriptions, and online consultations.
  4. Products sold or distributed by Best Chiropractor For Lower Back Pain In Frisco.

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Authorized User Activities: When you use our applications and services as an authorized user, we collect and process data necessary for service provision and account management.
  2. Website Visits: Information is collected when you visit our websites linked to this Privacy Policy. This may include IP addresses, browser types, operating systems, and referring website URLs.
  3. Communication with Us: We may communicate with you via email, phone calls, or text messages (SMS) for various purposes, including newsletters, appointment reminders, service updates, and marketing promotions.

Personal Data Collection

We collect multiple categories of personal data to enhance your experience and provide personalized services. This includes:

  1. Account Information: Details related to your user account, such as username, email address, and password hashes.
  2. Payment Information: Credit/debit card numbers, expiration dates, and billing addresses for processing transactions securely.
  3. Financial Information: Bank account details (if provided) for direct debit or electronic funds transfer services.
  4. Purchase Information: Items purchased from our e-commerce platform, quantities, prices, and delivery addresses.
  5. Mobile Device Identifiers: Unique device identifiers, such as IP addresses, mobile phone numbers, and advertising IDs, to deliver targeted content and ads.
  6. Location Data: Geographic coordinates shared when using location-based services on our applications.
  7. Feedback: Comments, reviews, and ratings you provide to help us improve our products and services.
  8. Social Media Information: Details obtained from social media platforms when users choose to log in via these accounts for a seamless experience.
  9. Product Information: Data about products viewed, added to carts, or purchased on our e-commerce site, including product IDs and preferences.

We collect this data through various methods: user input forms, web analytics tools, cookies, pixel tags, and third-party integrations. Additionally, we may receive personal data from trusted partners who assist us in providing services, following their respective privacy practices.

Cookies

Cookies are small text files stored on your device to enhance user experience and provide personalized content. We utilize cookies categorized as:

  1. Strictly Necessary: These cookies enable core functionalities, such as logging in, navigating the website, and making purchases.
  2. Preference: They remember user preferences, language settings, and display options to deliver a customized experience.
  3. Analytics: Analytics cookies collect information about your interaction with our websites and applications for performance measurement and improvement.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by applicable laws. The retention periods vary based on the type of data and its usage:

  1. Account Information: Retained while the account is active and for a reasonable period after account deactivation to comply with legal obligations.
  2. Transaction Data: Stored securely for tax, accounting, and fraud prevention purposes, typically up to seven years.
  3. Customer Support Records: Retained for the duration of customer interactions and for a period beyond to resolve disputes or issues, usually up to three years.
  4. Analytics Data: Aggregated and anonymized data may be retained indefinitely for analytical purposes.

When no longer required, we securely delete or anonymize personal data in accordance with our data retention policies.

Security Measures

We implement robust security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  1. Encryption: Data is encrypted both at rest and in transit using industry-standard encryption protocols.
  2. Secure Servers: Our data servers are hosted on secure facilities with strict access controls.
  3. Access Controls: Only authorized personnel have access to sensitive data, and their actions are monitored.
  4. Regular Audits: We conduct periodic security audits and penetration testing to identify and mitigate potential vulnerabilities.
  5. Third-Party Vendor Agreements: Our partners and service providers adhere to strict confidentiality and data protection requirements.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian concerned about our collection practices, please contact us using the details provided in the “Contact Information” section below.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data, including:

  1. Access: Request access to the personal data we hold about you and its processing details.
  2. Rectification: Correct or update any inaccurate or incomplete personal information we possess.
  3. Erasure (Right to be Forgotten): Ask us to delete or remove your personal data from our systems, subject to legal exceptions.
  4. Restriction: Limit the use of your personal data in specific circumstances, such as during a dispute.
  5. Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: Object to the processing of your data for specific purposes, including marketing.
  7. Non-Discrimination: Assert your right not to be discriminated against for refusing to provide personal data.

To exercise these rights or file a complaint, please contact our Data Protection Officer using the details provided in the “Contact Information” section below. We will respond to your requests within the timeframes prescribed by applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any questions related to privacy, data protection, or this Privacy Policy, please contact us:

  • Email: [email protected]
  • Postal Mail: Best Chiropractor For Lower Back Pain In Frisco, Data Protection Team, [Address], [City, State, ZIP Code]